Aesthetics In-Market Clinical Education and Training Manager
Galderma Laboratories

Job Info

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Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Aesthetics In-Market Clinical Education and Training Manager

Job Location: Remote, US

Position Summary

The Aesthetics In-Market Clinical Education and Training Manager will oversee educational activities, manage training programs, and ensuring quality control of a platform that ranges from small individual provider clinics to large scale corporate accounts to drive high levels of product adoption of the Galderma injectable portfolio. Additionally, the role will drive implementation of training and educational content and will oversee and build a 400+ HCP trainer bureau, including the nomination, contracting, onboarding, and utilization of trainers.

Essential Functions

• Oversee and manage educational and training programs, ensuring they meet high standards of quality and effectiveness.

• Develop and implement standard operating procedures, manuals, and guidebooks to ensure consistency and quality in training delivery.

• Collaborate with medical affairs teams and creative agencies to create engaging and impactful training and education content specifically for in-office peer to peer trainings.

• Build and manage a trainer bureau, including the nomination, contracting, onboarding, and utilization of trainers.

• Develop and maintain strong relationships with trainers and key thought leaders, ensuring they are effectively prepared and supported in their roles.

• Monitor and evaluate the effectiveness of training programs, making continuous improvements as needed.

• Communicate effectively with internal and external stakeholders, ensuring alignment and collaboration on training initiatives.

• Manage budgets, timelines, and resources including the support of independent training programs to ensure successful execution of training programs.

• Stay up-to-date with industry trends and best practices to enhance the quality and relevance of educational content.

Minimum Education, Knowledge and Skills

• Bachelor's degree in Marketing, Business, Communications, or a related field, required
  
• Clinical background with relevant educational experience (e.g., RN, PA, NP, PharmD, or other clinically trained professional) preferred but not required
  
• 5+ years of relevant experience in sales, marketing, clinical practice/medical space education required, preferably in the aesthetics space
  
• Previous Key Thought Leader engagement experience preferred
  
• This candidate would also have experience creating training and educational content and is skilled in managing a 400+ trainer bureau, including the nomination, contracting, onboarding, and utilization of trainers.
  
• Highly organized with a keen attention to detail and ability to perform multiple tasks at same time.
  
• Strong communicator, both written and verbally with excellent presentation skills
  
• Ability to speak effectively on telephone and in person to customers, vendors, agencies and employees of other departments.
  
• Proven operational and executional skills with strong project management capabilities
  
• Strong interpersonal skills and ability to manage complex customer relationships
  
• Familiarity with the healthcare industry's compliance and regulatory environment.
  
• Proficiency in project management and the ability to lead cross-functional teams.
  
• Ability to multi-task under pressure
  
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
  

What We Offer in Return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  
• The next step is a virtual conversation with the hiring manager
  
• The final step is a panel conversation with the extended team
  

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

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