Assistant Director of Student Experience (Academic Advisor - Bachelor's)
Indiana University

Job Info

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Department

KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)

Department Information

The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 130,000 living alumni around the globe.

Kelley Executive Education Programs (KEEP) offers a broad portfolio of for credit and not-for-credit programs including short courses, professional certificates, graduate certificates, and MS degrees as well as customized educational programs for Corporate Partners such as General Motors and the NFL Player's Association. With a long history of offering both online and in-person programming, KEEP's driving purpose is to make the internationally-recognized business education for which Kelley is known more accessible and flexible than ever.

Job Summary

Department-Specific Responsibilities

• Advises graduate level business students (MBA and MS) in an online environment via telephone, email, virtual appointments, and in-person
• Recommends and guides academic planning choices, strategies, courses, and priorities
• Informs students of relevant IU policies related to academic progress, enrollment, and graduation
• Develops and implements strategies and collaborative interventions that are designed to enhance the performance, retention, and graduation rates of students that support the educational mission of the university
• Uses university tools to track student engagement and degree progression and generates reports for KEEP chairs and directors
• Participates in Kelley Executive Education networking events
• Actively participates in staff meetings and professional development opportunities

General Responsibilities

• Provides academic counseling for students pursuing or considering majors, minors, or certificates
• Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies
• Meets with students in groups and one-on-one to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate
• Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options
• Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community
• Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
• Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary
• Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events
• Researches, recommends, or creates best practices for unit or campus initiatives, projects, processes, or programs and may provide guidance to other Academic Advisors
• May include expanded duties and leadership and/or higher expectations of performance in line with the campus advising ecosystem

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in related field

Preferred

• Master's degree in related field

WORK EXPERIENCE

Required

• 2 years in student affairs, teaching, academic advising, or related field.
• Some experience in a student-focused, higher education environment

Preferred

• IU advising experience and/or working knowledge of IU systems (i.e., SIS, AdRx, and Canvas)

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Uses and learns new technology proficiently and changes practices with changing technology
• Meet Best Practices and National Standards for Academic Advising
• Understands and meets FERPA requirements

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Work Hours

Typical work hours are Monday - Friday 8:00 AM - 5:00 PM.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Academic Advising
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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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