Why join this team
This is a newly created executive position that supports the Office of Strategic Planning in the ongoing formulation and execution of strategy. This position leads and develops the Member Experience Management (MXM) practice via the MXM Center of Excellence (CoE) (80% of accountabilities); and includes full support of the ongoing application of UNFCU's strategic planning process (20% of accountabilities). You will have direct reports, driving performance management, coaching, and development of the MXM CoE team.
This role reports to the FVP of Strategic Planning, with a dotted line reporting relationship with the Deputy Executive Leader with respect to leading the MXM CoE.
This position is expected to be hybrid.
NYC Salary Range - $155,000 - $195,000 annually; compensation is commensurate to geographic location.
What you'll do
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