Call Center Representative
Roth Staffing Companies

Job Info

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Ultimate Staffing is currently partnered with one of the countries top Call Centers and we are currently looking to hire a full-time Customer Service Representative who is a highly reliable motivated individual to join our call center team in West Palm Beach, FL.

Customer Service Representative Responsibilities:

• Handle inbound and outbound calls in a professional manner
• Provide excellent customer service to clients
• Follow call scripts and procedures accurately
• Meet or exceed call quotas and sales goals
• Maintain a high level of professionalism and confidentiality
• Always adhere to company policies and procedures

Customer Service Representative Requirements:

• Flexibility to work different shifts including evenings and weekends Must be available to work the closing shift from 12:00 pm to 8:30 pm
• Ability to work rotational Saturdays from 9:00 am to 5:00 pm
• Punctuality and reliability are essential
• Must limit unplanned schedule interruptions such as arriving late, leaving early, or calling out
• Excellent communication and interpersonal skills
• High school diploma or equivalent

Customer Service Representative Compensation & Detail:

• $16/hr.
• T-H
• Hours are from 1200pm-8:30pm M-F & every other Saturday from 9am-5:30pm!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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