Client Partner - Public Sector
Slalom, LLC

Job Info

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Slalom NorCal is seeking a Client Partner to join the team to expand the Slalom brand within the California Public Sector. You will work closely with capability leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners. We are open to hiring at either Senior Principal or Director-level, based on candidate experience.

What You'll do

Capabilities and Responsibilities:

• Bring to life our vision that "we accelerate the growth and innovation-at-scale of technology companies, becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes"
• Client Management:
  • Industry (Public Sector) Experience: Understand our Public Sector clients' business needs and challenges within a client setting and have a thoughtful point of view.
    • Deep background and experience in Public Sector agencies and institutions, their missions and the body of work typical to these organizations
    • Detailed knowledge of important areas of the Public Sector in California (State of California agencies and departments, the University of California and State University systems, county and municipal governments, etc.)
    • Understanding of and ability to work with budget cycles and current budget challenges.
    • Understanding of the State of California's project submittal and approval lifecycle.
    • Ability to read and properly interpret a client's RFP, RFQ/RFO, and RFI, assess whether Slalom is a good fit and recommend/decide if Slalom should respond.
• Client Relationships: Cultivates relationships at the Director, Deputy Director, and C-Suite level within State of California Agencies, Departments, and Offices. Has managed escalations and works proactively at the C-Suite level to prevent surprises and mitigate risk when issues arise. Has trained and supported others in key operations functions.
• Portfolio Management: Collaborate with Sales Executives to create account plans for targeted state and local agencies and departments
• Engagement Management: Identifies opportunities to engage SMEs to assist with or augment project delivery. Helps drive thought leadership around improving Slalom's transformational customer love scores.
• Client Management:
  • Industry (Public Sector) Experience: Understand our Public Sector clients' business needs and challenges within a client setting and have a thoughtful point of view.
    • Deep background and experience in Public Sector agencies and institutions, their missions and the body of work typical to these organizations
    • Detailed knowledge of important areas of the Public Sector in California (State of California agencies and departments, the University of California and State University systems, county and municipal governments, etc.)
    • Understanding of and ability to work with budget cycles and current budget challenges.
    • Understanding of the State of California's project submittal and approval lifecycle.
    • Ability to read and properly interpret a client's RFP, RFQ/RFO, and RFI, assess whether Slalom is a good fit and recommend/decide if Slalom should respond.
• Account Leadership
  • Business Development: Drives proposals and partner with Pursuit Teams to develop and execute on sales strategy. Has led the negotiation and closing of opportunities.
  • Financial Management: Understands the nuances and differences from running operations. Has experience knowing common approaches to working with procurement organizations and the inherent differences in procurement across client sizes and industries.
• Leadership & Collaboration
  • Strategy: In close collaboration with local market leaders, align global account and local market strategies.
  • Practice Collaboration: Work collaboratively with Slalom practices to define service offerings that meet Public Sector needs, bring those offerings to-market, and deliver capabilities through project work.
  • Public Relations: Promote Slalom in the market by attending / speaking at industry events, panels, etc.

About You

Professional Experience

• 10 years of relevant experience working with the public sector industry, either in-house and/or consulting industry

Consulting/Project Experience

• Experience managing transformational programs that incorporate people, processes, and technology.
• Relevant experience managing to utilization targets.
• Hands-on contract negotiation experience with Non-disclosure Agreements (NDA), Master Service Agreements (MSA), and Statements of Work (SOW).
• Experience managing the performance of individual consultants, either direct reports or members of project teams.
• Excellent negotiation, conflict management, problem solving and decision-making skills.
• Superlative writing skills and deep experience creating highly polished content for client executives.
• Deep experience with oversight, governance, and quality assurance of all sold/managed engagements.
• Ongoing awareness of industry best practices and business levers for a particular client list and ability to understand how various Practice Areas interact.

What you'll bring

• Client management/leadership experience, ideally within a formal management consulting environment.
• The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management and team/people management all in a single role.
• Advanced project delivery, including all aspects of project/program management.
• Previous P&L ownership and responsibilities.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position the base salary pay range for Senior Principal is $167,000 - $258,000 and the targeted base salary range is $167,000 - 220,000. The base salary pay range for Director is $192,000 - $307,000, and the targeted base salary range is $192,000 - 240,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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