Client Service Representative
MMC

Job Info

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The Client Service Representative will work in close collaboration with the Account Executive and Producer to assist Middle Market clients and prospects with service and risk management needs.

JOB FUNCTIONS & RESPONSIBILITIES:

• Assist clients with service and risk management needs.
• Communicate with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Prepare new business and renewal reviews and premium/loss summaries in accordance with timelines set by Account Executive. Update future applications for renewal preparation.
• Gather and review loss data to prepare detailed premium and loss summaries.
• Coordinate efforts with Account Executive to resolve complex client issues.
• Manage timetable for new business marketing and renewal process.
• Create reports for clients, underwriters, and internal teams as needed.
• Other responsibilities as assigned.

JOB SPECIFICATIONS:

• College degree preferred.
• Two years of Business Insurance experience preferred.
• Holds required and appropriate insurance agent's license.
• Good time management, organizational abilities, and attention to detail. Strong communication skills and professional demeanor.
• Proficient in Graham standard computer applications.
• Proficiency with EPIC preferred.
• Regular and predictable attendance in accordance with the limitations and reporting procedures established by The Graham Company from time to time.
• Employees are required to be fit-for-duty which includes not being under the influence of drugs and/or alcohol. This includes any drugs that might impact an employee's ability to safely perform their job.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

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