Coordinator, Patient & Family Outreach
IDR

Memphis, Tennessee

Posted in Call Centre and Customer Service


Job Info


IDR is seeking a dedicated and proactive Patient & Family Outreach Coordinator to join one of our top clients in Memphis, TN. This role is integral to the daily operations of our client's Patient and Family Outreach team, focusing on patient compliance, cultivation, and integration tasks. If you are an organized individual with strong communication skills and a knack for prioritizing tasks effectively in a fast-paced environment, we encourage you to apply today!

Position Overview/Responsibilities:

  • Manage internal communications related to patient asset management and patient compliance
  • Participate in operational functions to ensure patient asset and interaction compliance
  • Coordinate and support Patient All Call events
  • Collaborate with leadership to ensure proper documentation and record management in the HIPAA compliant patient database
  • Manage travel arrangements and check reimbursements for patient integration travel

Required Skills:

  • Knowledge of HIPAA compliance
  • Experience coordinating event schedules, travel, and/or other administrative tasks
  • Strong organizational skills and proactive approach to work
  • Excellent communication skills with the ability to prioritize tasks effectively in a fast-paced environment

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to join an industry-leading organization
  • Collaborative and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 



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