CREDIT OPERATIONS SPECIALIST I>
Veritiv

Job Info

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HYBRID ROLE BASED OUT OF OUR JACKSONVILLE OFFICE

Job Purpose:

Our Credit Operations Specialist will be responsible for carrying out accounting clerical duties associated with a specific accounting function.

Job Responsibilities:

● Utilize various credit systems to help fraud prevention of Credit Card accounts.
● Administer programs, projects and/or processes specific to the operating unit served.
● Work on complex customer master situations and discover root problems and provide solutions.
● Create, amend and administer customer accounts on a daily basis.
● Process all credits for Veritiv or subsidiary (Paper Plus) locations and customer credits that affect warehouse inventory.
● Reconcile third party freight vendor invoices (Data Freight) on a weekly basis.
● Create additional billing to customers for charges (freight, cutting, etc.) or inventory that has been delivered but not billed.
● Other related duties and responsibilities as required or assigned.

Additional Responsibilities & Qualifications:

● Deliver daily review reports to identify outstanding orders for follow up and works with Operations, Sales and Customer Service to resolve issues.
● Verify and update specific types of billing orders to match back up documentation.
● Update orders (quantity, item, price, misc. charges, etc.) prior to billing and/or cancels/voids printed orders.

Work Experience:

● 3-5 years of related job experience.

● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.

● Basic experience of simple office/operational systems.

● Excellent verbal, written, people, and diplomacy skills are required.

● Proficient with Microsoft Office Suite.

● Strong customer service skills (friendly, courteous and helpful).

Education:

● Bachelor's Degree Preferred

What We Offer

● Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.

● Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.

● Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.

● Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we're helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.

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