Delivery Manager - Time/Payroll Solutions
McKesson

Job Info

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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Position Description

The Delivery Manager - Time/Payroll Solutions will serve as the primary liaison between HR and Payroll business stakeholders and the MT department, focusing on the implementation, optimization, and support of the ADP WFM system and the Workday Payroll application. The ideal candidate will have a deep understanding of workforce management processes and experience with ADP WFM (UKG WFM Pro - formerly known as UKG Dimensions), enabling them to provide strategic insights and drive process improvements.

Responsibilities

• Project Management - Lead the planning and implementation of projects. - Define project scope, goals, and deliverables. - Develop full-scale project plans and associated communications documents. - Ensure all projects are delivered on time, within scope, and within budget.
  
• Stakeholder Management: Liaise with clients and stakeholders to define project requirements, scope, and objectives. - Act as the point of contact for all project-related matters. Conduct regular Support meetings with all stakeholders.
  
• Team Leadership: Manage support teams, ensuring roles and responsibilities are clear. Provide direction and support to the project team. Foster a collaborative and high-performance team environment.
  
• Risk Management: Identify and mitigate application support risks. Conduct risk assessments and develop mitigation plans. Monitor and control application support risks and issues.
  
• Quality Assurance: Ensure that all deliverables meet McKesson's quality standards. Conduct regular quality assurance reviews.
  
• Budget Management: Manage project budgets and resource allocation. Track operating costs and ensure budget adherence.
  
• Communication: Develop and deliver progress reports, proposals, requirements documentation, and presentations. Maintain effective communication with all project stakeholders.
  
• Continuous Improvement: Identify opportunities for process and quality improvements. Implement best practices and methodologies to enhance project delivery.
  
• Provide guidance and support vendor resources responsible for system maintenance and production issue resolution.
  
• Ensure that processes, enhancements, and changes are well documented. Help to build a document repository.
  
• Collaborate with the managers of other areas to create long-term plans that align with corporate strategy.
  

Minimum Requirements

Typically requires 12+ years of professional experience and 4+ years of management experience.

Critical Skills

• Typically requires 12+ years of relevant HR and/or Payroll and/or Timekeeping experience. Additionally, requires at least 2+ years Timekeeping and Scheduling experience.
  
• 12+ years' experience of professional experience in HR or Payroll or Timekeeping.
  
• 4+ years' experience in a role as Manager of a large enterprise system in HR or Payroll or Timekeeping.
  
• 2+ years direct experience with ADP WFM or UKG WFM Pro.
  
• 2+ years of direct experience with setting up and supporting UKG Advanced Scheduling, Attestation and Pay Differentials.
  

• Good knowledge of application access and security in the UKG WFM Pro application.
  
• Previous experience delivering high-quality, reliable technology services.
  
• Experience ensuring reliability of existing platforms while delivering enhancements to new business problems.
  

Additional Experience

• Strong technical aptitude and experience with ADP system (UKG WFM Pro).
  
• Ability to rapidly learn and if required evaluate a new tool or technology.
  
• Strong verbal & written communication skills.
  
• Demonstrated Business leadership experience.
  
• Must have a strong customer and quality focus.
  
• Have been successful in working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions to complex technical issues.
  
• Proficiency in Microsoft Office Suite and other relevant software tools.
  
• Experience in the Healthcare industry a plus.
  
• Knowledge of SQL and data analysis tools a plus.
  

Education:

• Bachelor's degree in a related field or equivalent experience
  

Work Environment/Physical Demands:

• General Office Requirements
  

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$142,500 - $237,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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