Director, Diversity, Equity & Inclusion
Zelis NA

Job Info

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As the Director, DEI, you will provide both strategic leadership and administrative oversight for researching, developing, and maintaining a range of successful practices supporting a Zelis culture that values and prioritizes equity, diversity and inclusiveness. Working with Executive Leadership, People & Culture (P&C), Champions Allies, and all Associates, you will create and deliver DE&I strategies in alignment with Zelis values, business and talent goals, and to advance the One Zelis work culture and experience.

And, this is how you will do it:

• Enhance the DE&I strategic roadmap, with clear milestones and KPIs in partnership with the Zelis Diversity Council, Business Resources Groups (BRGs) and P&C leaders and in alignment with the Talent Management strategy
• Build on our culture of equity and inclusion by systematizing DE&I practices across all talent practices. Partnering across P&C and the business to ensure inclusive recruitment, selection, onboarding, development, and management practices that achieve desired diversity of our candidate pools, workforce, and leadership succession pipelines for key roles; and compliance to federal laws
• Create strategy and deliver approaches to ensure that all Associates are effective leaders, advisors, colleagues, and role models for fair and equitable treatment of others
• Consult to and guide Zelis BRGs to support high visions, engagement, learning opportunities and best practice sharing across this committed group of Associates

• Drive initiatives that celebrate diverse perspectives and create a sense of inclusion & belonging for all associates.
• Partner with Marketing to ensure integration of DE&I strategy, initiatives and expectations across the organization in all internal and external communications materials
• Work in partnership with learning SMEs, create DE&IB educational programs for employees that build capabilities on topics such as cultural awareness and sensitivity, conflict resolution, and manager/leadership development and other programs that promote awareness of discrimination issues, and foster open and inclusive environment, encouraging individuals to take responsibility for their actions
• Regularly analyze data to identify potential patterns of activity and report on effectiveness of diversity programs and initiatives
• Evaluate existing policies (P&C and other) and have a clear understanding of how they support or unintentionally hinder DE&I efforts; make improvements as required
• Keep current on DEI best practices and policy by developing and maintaining strong networks with others in the field
• Be a vocal participant to drive external thought leadership in Technology space
• Manage external vendor relationships and budget

To succeed, you must be able to:

• Utilize complex problem-solving skills to translate data and business needs into organizational solutions that enhance the associate experience and Zelis Value Proposition
• Engage and lead cross-functional teams/individuals to drive change and impact, as required, operating with simplicity, clarity, and transparency
• Manage multiple projects and keep deliverables on track to meet strategic goals of the organization
• Develop mutually beneficial relationships inside and outside of Zelis
• Be a thought leader and champion for DE&I efforts externally
• Understand the power of story and use data based decision making
• Serve as a key thought leader on the Talent Management leadership team, and mentor across P&C

Required Education, Skills & Experience:

• Bachelor's degree or minimum of 10 years in HR or a related field; Masters in HR preferred
• At least 5 years in DEI&B specific responsibilities
• Proven track record of success working on diversity, equity and inclusion strategic efforts that are rooted in data and research
• Adept at enrolling others in a vision and engaging stakeholders at all levels
• Strong analytical and problem-solving skills with the ability to identify potential issues and discrepancies and offer recommended resolutions
• Experience successfully engaging small and large groups in immersive experiences
• Ability to influence others and move toward a common vision
• Must have strong interpersonal, verbal and written communication and presentation skills
• Flexible and adaptable; able to work in ambiguous situations
• Ability to work with minimal supervision or formal structure
• Experience with managing data in MS Excel functions
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Previous experience with Workday a plus

Other considerations you must know:

• Variable 20-30% travel
• Zelis has strong presence in Morristown, NJ and the team is in the office every first and third Wednesday of the month. This is the preferred location for the position.

Location and Workplace Flexibility: We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

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