Director of ERP Solutions - Workflow
Oklahoma City Community College

Job Info

---

Posting Number:

Staff_0403324

Classification Title:

Staff

Working Title:

Director of ERP Solutions - Workflow

Datatel Position ID:

COSD2DIRERPW1A

Annual Hours:

12 Month

Placement Range:

$83,181.78 - $93,579.50

Position Type:

Regular

Job Category:

Exempt

General Description:

This position is responsible to provide technical management and functional support for enterprise-level applications and resources, with a focus on ERP workflow management. This position oversees the maintenance, development, and implementation of workflow elements of the college ERP system and its associated integrations. Additionally, they keep front-end users informed about product updates and enhancements.

Reports To:

Chief Technology and innovation Officer

What position(s) reports to this position?:

Enterprise Systems Workflow Administrator
Enterprise Systems Applications Administrator
IT Technical Writer

Minimum Education/Experience:

Bachelor's Degree in an Information Technology related field.

Minimum (5) years' experience directing an ERP system for a large organization including leading a team of professionals in an information technology department.

Required Knowledge, Skills & Abilities:

Knowledge:
Experience supporting ERP functional users and their business processes within academic, financial and human resource environments.

Experience managing and prioritizing multiple critical projects at a time.

Experience using SQL for troubleshooting and quality assurance.

Experience writing technical documentation.

Demonstrated understanding of relational databases and API integrations.Basic knowledge of cybersecurity principles.

Demonstrated management of Ellucian Colleague or similar ERP systems.
Demonstrated experience managing people in a team environment.

Working knowledge of SQL queries.

Skills:
Strong interpersonal skills.

Group facilitation, mediation and conflict resolution skills.

Skill in organizing resources and establishing priorities.

Skill in the use of personal computers and related software applications.

Abilities:
Ability to maintain clear, professional and regular communication with organization stakeholders, vendors, and end-users.

Ability to assist with ERP system administration and configuration tasks, including but not limited to user account creation, learning management system provisions, and process scheduling.

Ability to communicate complex technical processes or functions in everyday language.

Ability to develop, plan and implement short- and long-range goals.

Ability to analyze complex problems, interpret functional needs and develop integrated, creative solutions.

Ability to manage multiple projects and priorities.

Physical Demands/Working Conditions:

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

This position requires that the person is able to sit and work at a desk for extended period of times.

This position requires that the person is able to scrutinize data and other information as it appears in on-screen reports and printed reports.

Work is performed in a relatively safe and secure work environment.

Work is performed regularly where decisions are made that could lead to major community or organizational consequences if there is a failure to make the appropriate decision at the time.

Work is performed during normal office hours.

Preferred Qualifications:

Master's Degree in an Information Technology related field.

Minimum (5) years' experience directing an ERP system for a large organization including leading a team of professionals in an information technology department in an institution of higher education including experience with Ellucian Colleague

Required Training:

Quarterly compliance training as assigned by institution

Work Hours:

Monday - Friday; 8am - 5pm

Evenings and weekends as necessary.

Department:

ERP Programming/Systems

Job Open Date:

11/07/2024

Open Until Filled:

No

HR Contact:

Beth Holmes

Special Instructions to Applicants:

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Job Duties (Position Specific):

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Job Duties (Duties Assignment Statement):

Lead the development of short and long-term plans to lead the strategic planning of ERP workflow processes.

Oversee the implementation of all project plans associated with ERP systems to include replacement, conversion, and integration within the Information Systems framework at the institution.

Plan and manage organizational change; design and implement new business processes; and identify potential resource requirements.

Manage all human and financial resource issues within the area and provide leadership and coordination.

Collaborate with the Director of IT Infrastructure, Director of Technology Support Services and other members of the IT team to identify technology solutions while ensuring user needs are addressed comprehensively and effectively.

Analyze resource requirements for the successful completion of college technology initiatives.

Coordinate with IT directors and other College and project coordinators to establish effective scheduling and allocation of resources for approved projects.

Plan, recommend and oversee implementation and maintenance of existing and new ERP information technologies.

Orchestrate, in collaboration with the VP for Information Technology Services, detailed technical project work, including quality assurance, user documentation and training.

Provide advice and recommendations to the VP for Information Technology Services, on issues related to ERP services.

Research appropriate ERP technology solutions for campus requests in support of the Strategic Plan; recommend significant purchases to the VP for Information Technology Services.

Key member in recommending acquisition of new ERP software, functionality and/or upgrades.

Collaborate with departments on campus to ensure the development of e-solutions that will enhance the overall effectiveness and efficiency of OCCC as a whole.

Provide appropriate opportunities for ongoing professional development for ERP Information Services staff, including active development of IT skills through in-service, on-campus and external educational programs.

Conduct fair and accurate performance appraisals.

Develop and enforce accountability measures.

Develop, track and report on useful performance measures to monitor productivity in Information Services.

Prepare, implement and maintain quality and confidentiality control processes for all staff involved in data extraction.

Collaborate with the VP for Information Technology Services to prepare and monitor operating budgets for Information Services.

Participate on campus committees where appropriate.

Analyze documents, files and reports related to workflow, documenting the current procedures and operating methods.

Design systems improvements, and development of methodology for implementing these improvements.

Oversee development of new programs in the standard Colleague languages such as Envision, or SQL and modifies source code to meet end user defined specifications.

Create end-user documentation.

Create internal documentation for various staff members as required.

Job Duties (Safety / Policy & Procedures):

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures (http://www.occc.edu/policy/)

Contributing to a safe educational & working environment is the responsibility of all College employees and is accomplished when employees:

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

---