Job TitleEnrollment Support SpecialistAgencyTexas A&M University - CommerceDepartmentUndergraduate AdmissionsProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description
SUMMARY:
The Enrollment Support Specialist is responsible for providing timely and professional responses received by phone or electronically from current and prospective students, their families, the community, and other constituents who inquire about the steps to enrollment. The Enrollment Support Specialists provides information related to student support services, resolves difficulties encountered in the enrollment process, and impacts student satisfaction by delivering excellent customer service. Under the supervision of the Enrollment Support Manager, the Enrollment Support Specialists contributes to strategic enrollment management goals related to student enrollment and retention.
DUTIES & RESPONSIBILITIES:
MINIMUM REQUIREMENTS:
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
A degree is preferred. Experience working with students in a college or classroom environment is preferred.
SUPERVISION OF OTHERS:
None
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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