Financial Aid Operations Specialist
Earlham College

Job Info

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Job Details

Level: Entry

Job Location: Earlham College - Richmond, IN

Position Type: Full Time

Education Level: High School

Job Category: Staff

Description

Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago.

Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60+ nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ+ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education.

Earlham College is seeking a Financial Aid Operation Specialist to join our team!

Summary:

The primary support staff for the Student Financial Aid Office plays a crucial role in ensuring the effective and efficient delivery of financial aid funds to students. This position involves providing high-quality financial aid information and support to students, parents, and other audiences. The support staff member will be responsible for managing various administrative tasks, facilitating communication between the office and external entities, and assisting in the overall smooth operation of the financial aid office.

Essential Functions:

• Answer general questions about the financial aid process and completing the FAFSA
• Manage electronic communications with the Department of Education
• Meet and greet office visitors
• First point of contact for incoming phone calls; answer routine questions and route calls as necessary
• Maintain general office calendar, scheduling meetings and appointments
• Manage incoming and out-going mail
• Responsible for general office duties such as filing and ordering supplies
• Upload and code materials for Box
• Create queries as needed in Toad Data Point
• Merge Excel spreadsheets, using Pivot Table when useful
• Enter documents into Banner as appropriate
• Record and manage all FAFSA verification documents
• Create and maintain student files
• Work productively with other college offices
• Supervise file destruction
• Manage any mass email or paper mailings
• Complete other duties as assigned

This position requires comfort and confidence in using personal computers and an eagerness to learn new programs and explore their uses. The successful candidate must have excellent oral and written skills and be able to communicate complex information in a clearly understandable manner. The candidate should be proficient in Microsoft Office programs (Excel, Word). Experience with Banner is a plus.Qualifications

• High school diploma or GED certificate (minimum)
• General office support experience
• Excellent oral, written, and interpersonal skills
• Strong organizational skills
• Ability to complete tasks in a timely manner
• Capability to manage multiple tasks simultaneously
• Aptitude for learning new computer programs and applications
• Imaginative problem-solving skills
• Team-player attitude
• Ability to handle confidential and sensitive information with discretion
• Punctuality and reliability are essential

Benefits Working at Earlham:

• Medical, Dental, and Vision Insurance*
• Company paid Long-Term Disability after 1 year of full-time service*
• Basic and Voluntary Life insurance*
• Employee Assistance Program*
• Campus Store Discount
• Free ticket vouchers for Richmond Symphony Orchestra
• Wellness Center Free Membership or Discount for eligible employees
• Athletic Games-Free entry to all home games
• Free entry into most Theatre/Music shows
• Tuition Benefits for Immediate Family for eligible employees*
• 403(b) Retirement* - For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
• Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID

*All employee benefit offerings are subject to employee eligibility per plan documents.

The review of applications will begin immediately and continue until the position is filled.

To Apply

Please submit the following application materials through our Earlham Careers Portal

Cover letter - Please address your thinking and experience with matters of Diversity, Equity and Inclusion, as it relates and specifically pertains to this position.

Resume

List of Three References with Contact Information

Earlham College is an equal opportunity employer committed to building a diverse community, one that reflects the makeup of society at large and that particularly welcomes and supports individuals from groups that have been historically marginalized because of factors such as race, ethnicity, sex, gender identity, gender expression, sexual orientation, socioeconomic class, and physical ability. The College strongly encourages applications from women and people of color. As an institution with a Quaker identity, the College also solicits applications from members of the Religious Society of Friends (Quakers).

Earlham's Work Authorization Policy

Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.

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