Help Desk Support Specialist 3
IDR

Job Info

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Help Desk Support Specialist

IDR’s largest client is seeking a Help Desk Support Specialist to join their team!

Responsibilities of the Help Desk Support Specialist:

• Deliver desk-side and remote assistance to users.
• Configure, implement, and maintain workstations in Windows 08–12 and Office 365 environments.
• Support and troubleshoot issues related to LAN, VPN, Active Directory, Microsoft SharePoint, and VOIP systems.
• Install and manage enterprise-level Microsoft applications.

Requirements of the Help Desk Support Specialist:

• A minimum of 3 years of experience supporting Windows 10, Office 365, and Adobe Professional.
• Proficiency in desktop imaging processes.
• Skilled in printer troubleshooting and print server management.
• Competence in utilizing Active Directory.
• Hands-on experience with SharePoint support.

What’s In It for You?

• Join a flexible, friendly, laid back work environment
• Enjoy extremely competitive compensation and benefits package
• Enjoy true work/life balance
• Join an extremely secure organization
• Advance your career by joining an organization that believes in promoting from within

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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