Indirect Lending Loan Processor
Northwest Federal Credit Union

Job Info

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Overview

As an Indirect Lending Loan Processor you will be responsible for the processing of assigned loans against credit criteria and credit union policy. This includes, but is not limited to, processing dealer loans/contracts and providing administrative support to our Indirect Lending team by auditing the accuracy of loan applications. The Indirect Lending Loan Processor will provide exceptional member experiences to our members through ensuring the timely, accurate funding of loans.

Responsibilities

• Accurately and efficiently process member financial transactions
• Performs audits on dealer loan applications to ensure accuracy
• Opens new membership accounts
• Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
• Provide exceptional member experiences
• Provide operational oversight, support and resolve escalated requests
• Ensure timely, accurate funding on loans
• Prepare, assembles, and maintain loan documents files and promptly submits files to be imaged
• Answer telephone inquiries and respond to dealership inquiries
• Perform other duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

Required:

• High school diploma or equivalent
• Minimum 1 year of loan processing experience; financial institution preferred
• Ability to work the hours of Monday-Friday 8:00AM-4:30PM
• Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
• Strong organizational skills and multi-tasking abilities
• Demonstrated experience working in a high production area
• Ability to maintain confidentiality
• Ability to collaborate
• Accuracy and detail-orientation
• Effective oral and written communication skills
• Effective problem-solving skills
• Excellent interpersonal skills
• Compliance with policies and regulations
• Ability to interact effectively with all levels of the organization and/or with members

Preferred:

• Previous financial institution experience, data entry or customer service experience
• Experience with MeridianLink and DNA
• Knowledge of auto loan laws, rules and regulations

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

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