IT Helpdesk Technician
Ledgent Technology

Job Info

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Seeking a Full Time IT Helpdesk Technician for the Sacramento office.

Type : Direct Hire

Pay range: $55-65k

Location : Sacramento 95814 / 100% Onsite

Attire : Business Professional (no jeans, etc)

Responsibilities :

• Ticketing system for issue dispatch
• Computer profiling, new hire setups, software installations
• Day-to-day IT support, document management system (iManage)

Tech Requirements:

• OS: Windows 10/11, Windows Server
• Networking: Active Directory, TCP/IP, DNS, DHCP, VPN
• Software: Microsoft 365, RDP, Citrix, Ticketing Systems, Imaging Tools
• Hardware: Desktop/Laptop (Dell, HP, Lenovo), Printers, VoIP Phones
• Security: MFA, Endpoint Security
• Other: ITIL Framework, PowerShell, Cloud Storage

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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