Legal, Regulatory Affairs, and Compliance Project Coordinator
Mass General Brigham Health Plan

Job Info

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This role is hybrid so requires an onsite presence to the Somerville office 1x/month

The Legal, Regulatory Affairs & Compliance (LRAC) Team is responsible for supporting the business with all legal, compliance, audit, legislative and regulatory work. This includes providing project management support for certain regulatory reports, audits, and implementation of legislative and regulatory requirements.

The Project Coordinator is a key member of the Legal, Regulatory Affairs and Compliance team and provides administrative assistance, project coordination and management support for both state and federal reporting, audits and implementation work. This role will play an important part in ensuring our company's compliance with legal and regulatory requirements. The Project Coordinator will be responsible for coordinating various projects related to legal and regulatory affairs, collaborating with cross-functional teams, and ensuring that all initiatives align with the organization's legal objectives. Under the direction of the Vice President, Legal & Regulatory Affairs, the LRAC Project Coordinator will support various projects, initiatives, and day-to-day responsibilities.

As a member of the LRAC team, the Project Coordinator will have an opportunity to improve accessibility to key business information, ensure process integrity, and develop process flexibility which contributes to the success of Mass General Brigham Health Plan.

Principal Duties and Responsibilities:
• Prepare/present efficient and effective presentations; facilitate the presentation of information for various audiences (agendas, minutes, reports, etc.).
• Assist members of the LRAC team in developing reports, presentations and meeting preparation.
• Assist with coordinating report deliverables for MassHealth, the Division of Insurance, the Centers for Medicare & Medicaid Services and other regulatory bodies.
• Contribute to the management of external audits.
• Schedule meetings as needed with the business and/or project teams.
• Perform research.
• Manage the department SharePoint site.
• Conduct regular reviews of existing policies and procedures to ensure compliance with changing laws and regulations.
• Maintain accurate and up-to-date records of legal and compliance activities, ensuring documentation is readily accessible for internal and external audits.
• Facilitate LRAC-involved cross-organizational initiatives by developing and maintaining relationships with key stakeholders across the company. Clearly defines and communicates key objectives of LRAC initiatives and ensures projects are brought to completion.
• Serve as the Health Plan's HealthStream Administrator for annual compliance trainings.
• Hold self and others accountable to meet commitments.
• Ensure diversity, equity, and inclusion are integrated as a guiding principle.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
• Other duties as assigned with or without accommodation.

Qualifications
Qualifications:

Required:
• Bachelor's Degree in healthcare or business-related field OR equivalent professional experience, plus three (3) years of related experience.
Preferred/Desired:
• Experience and familiarity with health insurance, managed care, or health care business environments
• Strong business analytical skills and proven record of delivering superior results.
• Excellent verbal and written communication skills. Experience successfully identifying, scoping and driving process improvement projects.
• Strong expertise in technical writing and developing technical documentation to communicate complex information to non-technical users.
• Strong quantitative and qualitative skills with ability to work under pressure.
• Experience using MS SharePoint collaboration software to coordinate and support the business needs of various stakeholders.
• Knowledge of SharePoint out-of-the-box as well as more in-depth understanding of SharePoint structure and functionality.

Skills/Abilities/Competencies:

• Demonstrate Mass General Brigham Health Plan's core brand principles of always listening, challenging conventions, and providing value.
• Bring fresh ideas forward by listening to and working with employees and the people we serve.
• Respect the talent and unique contributions of every individual and treat all people in a fair and equitable manner.
• Strong, demonstrated track record of an ability to execute on time, on budget, and on scope.
• Strong aptitude for technology-based solutions.
• Ability to inject energy, when and where it's needed.
• Current in healthcare trends.
• Demonstrated forward, visionary thinking; ability to see "what is" and envision "what could be."
• Ability to develop, introduce, defend, and gain support for a new ideas and approaches.
• Excellent leadership skills and leadership track record.
• Ability to translate and communicate complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience, strong executive presence, presentation, and communication skills. Strong verbal, active listening, and written communication skills required.
• Ability to view the long-range trends and cycles of the business and industry and see the "big picture."
• Ability to apply a variety of strategic frameworks to analyze problems and to guide and develop solutions.
• Ability to challenge the status quo and drive innovative thinking and the capability to successfully implement strategy.
• Excellent interpersonal skills, including the ability to influence others at all levels of an organization.
• Strong EQ; exercises self-awareness; monitors impact on others; is receptive to and seeks out feedback; uses self-discipline to adjust to feedback.
• Unquestionable integrity.

Working Conditions:

• Normal office working conditions.
• Hybrid

About Us:

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.

We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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