Managing Director of Financial Aid
Texas Tech University Health Sciences Center

Job Info

---

Extended Job Title
Managing Director of Financial Aid
Org Level 1
Texas Tech Univ Health Sciences Ctr
Org Level 7
251502 - Financial Aid Services Lbk
Position Description
Plans and directs the overall operation of a major department (with institutional oversight) and provides leadership for staff members. Meets ORP eligibility requirements. Under executive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills. Responsible for all employees assigned to area.
Requisition ID
38813BR
Optional Attachments
Portfolio, Recommendation/Referral, Other Documents Supporting Qualifications
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with education, experience and/or skills.
Major/Essential Functions
Strong leadership and team management skills, with experience supervising and developing staff. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders. Proficiency in financial aid software systems and data management tools, such as Banner, COD, and NSLDS. Demonstrated ability to manage complex budgets and financial reports. Strong analytical skills with the ability to interpret financial data and develop strategies to optimize aid distribution. Proven ability to navigate and resolve complex financial aid issues while maintaining compliance with all relevant regulations. In-depth knowledge of all federal and state student assistance programs pertaining to HSC students.


Provide visionary leadership for the Office of Student Financial Aid, Ensuring alignment with TTUHSC's mission and strategic goals. Develop and implement comprehensive financial aid strategies that support student access, retention and success. Lead the development and execution of policies and procedures that ensure compliance with federal, state and institutional regulations. 

Oversee the administration of all federal, state, and institutional financial aid programs, including grants, loands, scholarships and work-study. Ensure timely and accurate processing of financial aid applications, awards, and disbursements. Develop and maintain systems for tracking and reporting financial aid data, ensuring transparency and accountability. 

Manage the financial aid office's operating budget, including staffing, technology, and resources. Oversee the distribution of financial aid funds, ensuring equitable allocation based on student need and institutional priorities. Collaborate with the university's finance office to ensure accurate reconciliation of financial aid accounts. 

Serve as the primary liaison for financial aid matters with external stakeholders, including auditors, regulatory bodies, and professional organizations. 

Supervise and mentor financial aid staff, providing professional development opportunities and fostering a collaborative team environment. Conduct regular performance evaluations and ensure staff are trained on the latest financial aid regulations and best practices. Promote a culture of excellence, accountability and student-centered service within the financial aid office.  

 
Grant Funded?
No
Pay Grade Minimum
Salary commensurate with education, experience and/or skills.
Pay Basis
Monthly
Schedule Details
8AM - 5PM
Work Location
Lubbock
Preferred Qualifications

• Master's degree in a relevant field such as Higher Education Administration, Business Administration, Finance, or a related discipline.
• Professional certification in financial aid administration (e.g., Certified Financial Aid Administrator® (CFAA)).
• 7-10 years of progressive experience in financial aid administration, with at least 3-5 years in a leadership or management role.
• Extensive knowledge of federal, state, and institutional financial aid regulations, policies, and procedures. 

Campus
HSC - Lubbock
Department
Financial Aid Services Lbk
Required Attachments
Cover Letter, Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Mid-level Officer and Manager
Occasional Duties
Ensure compliance with all federal and state regulations, including Title IV, FERPA, and other relevant legislation. Lead the preparation and submission of required reports, audits, and assessments to regulatory agencies. Develop and implement internal controls to mitigate risk and ensure the integrity of financial aid processes. 

Provide leadership in developing and delivering financial literacy programs for students and their families. Ensure high-quality advising and support services that help students navigate the financial aid process. Address and resolve complex financial aid issues and appeals in a fair and timely manner. 

Work closely with university leadership, academic departments and other student services to integrate financial aid strategies with broader institutional goal. Build and maintain partnerships with external agencies, lenders, and scholarship organizations to maximize financial aid resources. 

Utilize data analytics to assess the effectiveness of financial aid programs and inform decision - making. Prepare and present regular reports on financial aid trends, student demographics, and program outcomes to university leadership. Lead continuous improvement initiatives based on data- driven insights and student feedback. 
 
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
Bachelor's degree required; master's preferred. Seven years progressively responsible management experience required. Education beyond bachelor's level may substitute for required experience on a year-for-year basis.
Does this position work in a research laboratory?
No
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

---