Oliver Wyman - Senior Learning Product Manager - Chicago
MMC

Job Info

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Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

We are seeking a highly motivated and experienced Senior Learning Product Manager to join our global L&D team. In this role, you will be responsible for overseeing the impact and development of a comprehensive portfolio of learning products, end to end, for Oliver Wyman firm service employees. Products include a wide range of learning experiences, from iconic in-person programs, to virtual skill accelerators, digital on-demand learning, coaching, and peer/team-based development.

As the Senior Learning Product Manager, you will work closely with a wide range of stakeholders across the Firm, and with cross-functional teams to align business and talent priorities, identify learning needs, define learning strategies, develop and enhance a portfolio of learning interventions, and measure outcomes. This wide-ranging portfolio will facilitate the growth and impact for firm serving professionals across tenures and roles from early career to senior leadership, across functions, and regions globally.

This is a hybrid role that requires 3 days per week in our Chicago office. There is no option to work remotely.

Responsibilities:

• Build alignment, excitement and trust with senior stakeholders through end-to-end accountability for solving business problems.
  
• Independently align our learning strategy to business and talent priorities for a specific population or set of skills, leading a complex portfolio end-to-end.
  
• Lead complex initiatives with large impact for organization, often in partnership with the business or other functions, e.g., tackles surge skill at scale, advance deep insight/ impact across Product areas, etc.
  
• Independently conduct comprehensive, insightful needs analysis among internal employees to identify learning gaps and performance improvement opportunities.
  
• Develop expertise on relevant subject matter (a "go to" thought leader), including curation and when needed (co)creation based on internal and external perspectives; Develops Firm intellectual capital, as a thought leader
  
• Lead collaboration with subject matter experts, department heads, and designers to define learning goals and create effective learning strategies tailored to our internal workforce.
  
• Independently develop and maintain a roadmap for the creation and enhancement of learning products and solutions for our internal employees.
  
• Conduct ongoing evaluation of learning products to measure their impact and effectiveness; Advances deep insight/ impact across product areas; Effectively radiates impact stories across the Firm and generating effective senior sponsorship
  
• Bring forth industry trends, emerging technologies, and best practices in learning design and delivery to enhance our learning interventions
  
• Lead proactive collaborations with consulting and human capital teams to align learning initiatives with organizational goals and development plans
  

Qualifications:

• Master's degree in business, organizational development, design, human resources, finance, or a related field; or equivalent experience.
  
• 8+ years of experience in product management, talent management, organizational development, strategic consulting, or similar roles.
  
• Experience translating business requirements to talent and development solutions, e.g., conducting needs analysis and creating learning strategies to address identified gaps.
  
• Effectively leads complex problem solving with wide range of stakeholders and teams.
  
• Strong stakeholder management, including relationship building, influence and ability to lead and grow positive, productive stakeholder relations.
  
• Excellent project management skills, including the ability to manage multiple projects simultaneously, with ability to prioritize effectively.
  
• Proficient in using data and analytics to measure the impact and effectiveness of products.
  
• Compelling communicator and trust builder with senior executives, with the ability to collaborate effectively with cross-functional teams.
  
• Passion for learning and development, and a deep understanding of current trends and innovations in this profession.
  
• Experience working in an agile development environment is a plus.
  
• Experience in professional services industry is a plus.
  
• Entrepreneurial and partnership-oriented.
  
• Familiarity with learning management systems (LMS), learning experience platforms (LXP), and e-learning authoring tools is preferred.
  

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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