Program Manager, Assessment Operations
Meta

Job Info

Meta is seeking a highly organized and detail-oriented Program Manager supporting the Assessment Operations & Programs team. The mission of the Assessment Operations team is to leverage program management expertise that enables strategic delivery of capacity and assessment infrastructure programs in the hiring mid-funnel. The role will work cross-functionally with Business, Recruiting, and People Operations partners globally to drive both short and long-term initiatives in support of achieving Meta's hiring goals.

Program Manager, Assessment Operations Responsibilities:

• Understand the needs of aligned hiring pipelines to produce effective and relevant input and feedback into Assessment Operations projects and programs
• Gather and prioritize stakeholder requirements for current and future projects and programs
• Identify input needed and work closely with cross-functional partners (People Operations, Recruiting, and Business leads) to maintain full visibility of multiple projects, ensuring any feedback gaps are addressed
• Proactively monitor program performance data to analyze and forecast capacity trends to influence program objectives
• Identify and communicate all risks and changes to the program and regularly update stakeholders
• Create and manage relevant interviewer training paths, ensuring new interviewers are funneling through the process. Partnering with XFN teams to research and implement additional required training and structure as needed
• Build strong relationships, gain alignment, resolve conflict, and focus on the problem statements to be solved
• Lead and develop innovative, scalable solutions that improve efficiency across the recruiting process as it relates to interviewer capacity, scaling, and utilization
• Act as a key partner to XFNs for implementation of structured assessment changes to interviewing infrastructure - interview roles, selection tagging, question sets, and ecosystem changes
• Establish and maintain strong relationships with key Leadership and cross-functional stakeholders
• Provide a proactive and positive influence within the team through feedback and mentorship to peers

Minimum Qualifications:

• BA/BS degree
• 6+ years of program management or operations experience
• Proven data and analytical skills
• Proven communication skills and experience fostering cross-functional working relationships
• Experience influencing others across multiple teams within the organization and cross functionally
• Experience leading multiple strategic projects/initiatives with limited oversight
• Experience presenting organizational and process flow content to audiences
• Detail-oriented problem solver with experience working autonomously
• Highly organized with the experience to prioritize multiple functions and tasks while managing work time efficiently

Preferred Qualifications:

• Experience managing, analyzing, and generating insights from large data sets
• Experience in navigating and utilizing Tableau
• Experience managing a portfolio of projects & programs with global impact
• Knowledge of advanced project planning methodologies
• Recruiting operations experience
• Change management experience

About Meta: