Project Management - Supervisor
ICU Medical, Inc.

Job Info

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The Supervisor, Project Management is responsible for the execution of field action strategies and operational initiatives developed by the Senior Program Manager. They are responsible for assisting in managing and executing the field action and recall functions and managing a team of Project Coordinators scheduling the field repairs.

POSITION RESPONSIBILITIES:

• Collaborate in the Field Action/ recall processes ensuring field corrections are managed effectively and efficiently and reported to regulatory agencies as required
• Supervise Project Managers and Project Coordinators in the scheduling of repairs in the field
• Develop and prepare analytics and completion results to present for Agency update reports and communication to management
• Routinely communicate recall project goals, status, requirements, and deliverables to the Senior Program Manager
• Work with Marketing to define key customers and prioritize their execution. Manage communication with large key customers, IDN's, and health networks throughout their repair process
• Communicate with corporate and international regulatory professionals for execution outside of the US.
• Maintain Field Action Objective Evidence records in a categorized and easily accessible fashion. Contribute to audit preparedness and ensure accuracy and completeness of repair records and associated documentation.
• Strong customer centric communication skills required to support project completion with minimal Customer impact
• Computer skills: master level proficiency in MS Excel and MS Outlook expected
• Other duties as assigned by supervisor
• Work environment may be an office or home setting

MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS

Education and Experience Required

Minimum 5 years Project Management experience required

University / College degree (BA) preferred

PMI Certification is a plus

Technical Knowledge and Skills

Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required

Experience in medical device industry is preferred

Excellent computer and data management skills required

Abilities

Strong analytical and problem-solving skills

Impact and Scope

Errors would result in additional time and cost to the company, as well as potential loss of customer accounts

Key Internal and External Relationships

All colleagues within Company including senior management

Contracted Field service engineers, Project Managers, and Data Entry Clerks

Customer representatives in Hospital Management including but not limited to Materials Management, Biomedical Engineering, and Clinical

Planning and Decision Making

Assist Senior Managers in their decisions by data preparation and analysis

Develop proposals with solid rationale

Supervision is available for escalated issues

This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.

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