Resident Relations Administrator
Stanford University

Job Info

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Resident Relations Administrator🔍Faculty Staff Housing, Stanford, California, United States📁Administration📅Dec 13, 2024 Post Date📅105461 Requisition #To be considered, please submit a resume and cover letter expressing what makes you interested in the position and how your skills and capabilities align with the job requirements along with your online application. Unit Description:
About Faculty Staff Housing (FSH)Although Bay Area housing costs are high, Stanford is committed to providing generous financial support, resources, and services to help recruit and retain top talent. Our office administers Stanford's housing programs that provide eligible faculty and executive staff with favorable loans, lower cost ownership options, and eligible Stanford affiliates with convenient rental apartments and homes at reduced rents.Home Ownership
FSH offers assistance to eligible faculty, staff and clinician educators with loans and programs designed to make home ownership more affordable, support to determine how much of a house you can afford, and homes for sale.Rental Housing
Stanford has over 2,100 rental housing apartments and homes in multiple communities within an easy walk, bike ride, or short train ride to campus. These apartments and homes are available to eligible Stanford affiliates at lower rents than what an equivalent home would cost in the regular marketplace.Resources for Homeowners
If you own a home on Stanford land, FSH can advise you if you need to sell your home or make a physical improvement to it. Position Summary:
Stanford University- Faculty Staff Housing (FSH) seeks an Administrative Associate, preferably with a background in property management, who can provide operational support under minimal supervision to help administer FSH programs and functions. CORE DUTIES*:

Manage calendars, answer phones, respond to emails, and serve as a resource on unit procedures and general inquiries.Disseminate routine communications such as memos, notices, emails, and letters.Maintain property management and other meeting agendas and notes.Manage rental resource brochure.Arrange meetings, both in-person and Zoom, including scheduling rooms, managing equipment, and assembling materials.Create and maintain files and filing systems. Convert manual to electronic filing by scanning.Manage surveys by compiling results to be forwarded and/or addressed.Receive, track, and forward client requests and concerns.Setup office spaces and/or support coordination of basic office moves.

MINIMUM REQUIREMENTS:Education & Experience:
High school diploma or equivalent.Knowledge, Skills and Abilities:

Basic computer skills and demonstrated experience with office software and email applications.Ability to follow through and complete assigned tasks.Strong organizational skills and attention to detail.Strong verbal and written communication skills.Excellent customer service and interpersonal skills.Background in property management support preferred, but not required

Certifications and Licenses:

Must possess and maintain a valid California non-commercial Class C Driver's License.

PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks.Frequently sitting.Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.Rarely twist/bend/stoop/squat, kneel/crawl.Ability to drive day or night.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. WORKING CONDITIONS:

Travel between campus and other nearby rental communities.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu. When conducting university business, must comply with California Vehicle Code and Stanford University driving requirements.

Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.A caring culture. We provide superb retirement plans, generous time-off, and family care resources.A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.Discovery and fun. Stroll through historic sculptures, trails, and museums.Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The expected pay range for this position is $26.65 to $32.64 per hour.Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.Additional Information

• Schedule: Full-time
• Job Code: 4096
• Employee Status: Regular
• Grade: D
• Requisition ID: 105461
• Work Arrangement : On Site

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