SAP SD/SM Consultant
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking an SAP SD/SM Consultant in Cupertino, CA.Responsibilities:- The SAP Global Systems team runs the operations and financial transactional platform that powers all of company functions such as Sales, Manufacturing, Distribution, Service and Financials
- Work with business users to analyze and translate complex cross functional requirements into system design and technical specifications
- Develop functional and technical specification which includes SAP standard configuration as well as enhancement framework utilization such as user exits, iDocs, BAPIs and BADIs
- Set up SAP Data Models, data dictionary and table design in respective functional areas
- Develop wireframes and layouts for user interfaces (UI) Implement interfaces across various IS&T and partner systems such as AOS engineering, GBI, iD
- MS, Rover, Customer systems, SSE and Device services - utilizing one or more of the various technologies frameworks like RFC, Webservices, PI, EAI, Geneva and SoA
- Engineer system interface agreements (SIA) that govern integration rules between SAP and other systems
- Incorporate security and encryption engineering into system design for PII/PCI compliance and fraud control, using standards such as Stonehenge and SAP encryption
- Perform SAP configurations and guide development teams to create a defect free code by providing business use cases and data constructs for unit level tests
- Prepare technical project cutover plan highlighting cross-system object dependencies
- Incorporate performance engineering concepts to optimize response time, throughput, and scale with peak volume tests
- Lead integration test across the organization and partners systems to deliver a robust solution
- Engineer proactive systems monitoring and alert solutions for seamless business operations
- Build knowledge of emerging areas in AI/ML such as SAP S/4 HANA and SAP Data Intelligence
REQUIREMENTS:
- 3-12 years of SAP configuration experience in the service management functional/project lead role (service notifications, service contracts, quotes, order generation and processing, pricing, contract management)
- Experience in core Hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management
- Experience in SAP SM-SD and SD-FI business process integration
- Experience in leading cross functional global teams on complex projects
- Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration
- In-depth knowledge of SAP Customer Service modules with awareness of end-to-end service contract sales, warranty claims, service logistics and financial processes
- Knowledge of one or more of the following is required: ABAP/4 development code reading and debugging; SAP applications' data dictionary and table design
- Ideally you are familiar with SAP's Customer Service solution and have gained hands-on experience during prior project implementations
- Strong communication skills, effective leadership, and excellent knowledge of SAP SM (Service Management/Customer Service) module to work on complex, global and cross-functional projects
- Highly motivated, creative, and hands-on project manager to join our team
- Ability to work effectively in ambiguity across business and IT teams
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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