Scheduling Coordinator (NRC)
State of Nebraska

Job Info

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The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Norfolk, NE

Hiring Rate:
$17.498

Job Posting:
JR2024-00012176 Scheduling Coordinator (NRC) (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
Are you an organized and detail-oriented professional with experience in managing multiple tasks and schedules simultaneously? Stop what you are doing and look at this exciting opportunity to be a part of an outstanding Team at Norfolk Regional Center.

The State of Nebraska offers excellent benefits that include: • Stable Employment Opportunity • Career Development and Learning • Tuition Reimbursement • 156% match of first 4.8% contribution to Retirement Plan • 13 Paid Holidays • Generous Leave Accruals and benefits • Opportunity to be part of a caring organization • Opportunity to make a difference • Respect as a valued team member DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging.

You have the passion, we have the opportunities - let's make a difference for Nebraskans!

The Norfolk Regional Center is seeking a highly organized and detail-oriented Scheduling Coordinator to manage and oversee the scheduling of the Direct Care Staffing needs for our team.

Providing adequate coverage to maintain a safe and healthy environment is a complex process and takes a lot of time for the scheduling coordinators to be able to meet this challenging task.

The ideal candidate will be responsible for ensuring that all schedules are optimized and coordinated providing the nursing department full staff coverage to the 24 hour facility. This role requires strong communication skills, the ability to manage multiple schedules simultaneously, working well with other team members, and a commitment to providing excellent customer service.

Job Duties:

• Develop and coordinate direct care and nursing personnel staffing schedules, prepare vacation posting schedules, coordinate the day-to-day staff schedule and complete time and attendance entry to ensure accurate documentation relating to payroll functions.
• Training of new staff to the Kronos, Telestaff, and the policies they need to be educated on relating to the nursing staff schedule.
• Works with Human Resources on staff vacancies and the open schedules to ensure the new staff are assigned to the correct staff vacancy area.
• Fields staff questions related to the Union Contracts as it relates to the staffing.
• Works with the Agency Registered Nurse and Licensed Practical Nurse with contracted hour, weekly schedule and weekly time sheet verifications.
• Staff schedule - communicating and filling the open schedule spots to allow for required unit coverage on a day-by-day basis (24 hours a day and 7 days a week) following the union contract specifications.
• Coordinate the day-to-day direct care staffing schedules to ensure that required staff is on duty to provide treatment services based on existing patient acuity levels and patient appointments and transfers. This may include receiving and acting upon employee request for leave, staff reassignment between units, contacting on call staff, and contacting and /or directing employees to work overtime and communicating with managers about scheduling gaps.
• Coordinate with Patient Services the coverage needed for off ground transports and appointments.
• Included in this role is maintaining and updating the Mandatory, Voluntary and Bye Lists for all staff.
• Oversees the QDIP process as it relates to decreasing staff overtime. Involved on committees as requested by the Director of Nursing.
• Other committee work is assigned such as data collection for absenteeism, mandatory and voluntary overtime with a goal to reduce overtime and other assignments as designated by the Director of Nursing or Hospital Administrator.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications: Proficient computer skills, good communication skills and the ability to work as a team. Knowledge of KRONOS and Telestaff is a plus.

Other: Must be 19 years of age.

Schedule: Monday - Friday 5:30am-2:30pm.

Wage: $17.498 per hour + $3.00 per hour facility differential.

Knowledge of: the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.

Skill in: active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.

Ability to: formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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