Senior Program Manager (Diversity, Equity and Inclusion)
Mass General Brigham

Job Info

---

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

About The Job

The Diversity, Equity, and Inclusion (DEI) Senior Program Manager will advance Mass General Brigham's DEI strategies by managing the continuously growth of a variety of programs, and establishing and utilizing a variety of data to inform decisions and programing. This role will be responsible for developing, embedding and sustaining tools, resources and initiatives that enable MGB employees to better understand and utilize DEI opportunities by fostering a diverse and inclusive workplace aligned with organizational values, vision, mission, and business objectives.

Reporting to the DEI Program Director, the Senior Program Manager will work across the organization to ensure that all DEI programs and initiatives are structurally and strategically sound. The Senior Program Manager will also be responsible for writing, editing and preparing DEI reporting.

The successful candidate will:

• Partner with the DEI department members and leaders, to create and embed a sound program infrastructure.

• Responsible for all day-to-day programmatic and initiative operations, to include delivery and implementation of DEI education/learning programs, organization of DEI Grand Rounds, DEI Summit, and other Office of DEI programming such as Employee Resource Groups.

• Responsible for working with learning management systems to assess, track and deliver DEI education programs and learning processes.

• Strategize, implement, and maintain program initiatives that support DEI objectives.

• Develop program assessment protocols for evaluation and improvement to include but not limited to dashboards.

• Manage budget and other resources for maximum productivity.

• Oversee the work of the coordinators.

• Responsible for successful execution and delivery of all DEI reports and communications, to include Vitals website.

• Work with our Communications team, build communication plans, provide and produce content for internal communications as well as social media.

• Prepare Powerpoint presentations including graphic design.

• All other duties as assigned.

Qualifications
Qualifications:

• Bachelor's degree preferred but not required.

• 5-7 years program management, in particular organizing medium and large scale programs, problem-solving and change management experience.

• Ability to develop, understand, analyze data to inform initiatives, to include the preparation of data reports.

• Experience working with learning management systems.

• Proven time management skills and the ability to manage multiple priorities in a dynamic environment and organize complex information.

• Strong communication skills, both verbal and written and the interpersonal skills necessary to interface at all levels of the organization.

• Proficiency in Microsoft Office Suite including Microsoft Word Office and Outlook. Strong proficiency in Powerpoint and Excel.

Competencies:

• Organizational Skills/Attention to Detail - Demonstrated ability to work independently to achieve project/program deadlines. Follow-through and exceptional attention to detail is essential.

• Communication Skills- Effective observation/listening skills to anticipate the needs of internal/external customers and deliver the highest standard of customer service.

• Strong verbal and written skills to communicate effectively with others across all levels and across cultures.

• Highly skilled in giving and receiving feedback.

• Computer/Technical Skills - Advanced Excel, Word, PowerPoint, and Outlook skills.

• Flexibility to work in a collaborative team environment across multiple programs.

• Excellent interpersonal skills required for educating and providing feedback to variety of medical and administrative staff.

• Ability to demonstrate professionalism and respect.

• Strong critical thinking and problem-solving skills.

• Commitment to advancing organizational diversity, equity and inclusion goals

• Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization.

• Strong problem solving and negotiation skills.

• Possesses the ability to learn quickly.

• This is a hybrid position with some meetings scheduled at various Mass General Brigham locations.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer and by embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

---