Sr HR Metrics Analyst
Lamb Weston

Job Info

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Title: Sr HR Metrics Analyst

Location: Statewide Multi Use, ID

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

This role is an integral part of the Lamb Western HR Service Center Team. The right candidate will be developing and creating comprehensive tools and technical builds that allow raw data to be transformed into business insights to be used for HR reporting to Senior Leadership team (SLT) and COEs.

The scope of work shall be to translate the metrics and reporting required by SLT and COEs and work backwards along the strategic thought chain to convert it into structured, reliable, and efficient data builds. The right candidate will be required to use business acumen to arm the SLTs with the ability to answer important organizational questions and identify underlying themes and patterns that can aid decision making and drive the future organizational policy and strategic direction.

Job Description

Core Job Duties

• Provide employees with an exemplary customer centric experience resulting in the highest level of customer satisfaction.
  
• Demonstrating ownership of the customer experience, managing service and resolution expectations.
  
• Working with appropriate resources to ensure compliance with all applicable state and federal laws.
  
• Responsible for creating and maintaining desktop instructions, Standard Operating Procedures, and other documentation in the Case Management system. Manage time-sensitive material and version control to ensure documents are in place and timely for use by the larger Service Centre team in efficient discharge of their duties.
  
• Participate in systems modifications and upgrades, identify requirement changes, end-user testing, training and implementation related to area of subject matter expertise.
  
• Identify and correct erroneous data and processes and proactively strive for continuous improvement and process optimization across HR Service Centre to reduce or minimize data errors.
  
• Other projects, tasks and duties as assigned from time to time.
  

Specific Job Duties - Reporting and Insights (Build)

• Ability to interact with Business Leaders and SLT to translate business language into technical requirements.
  
• Own end to end project from design, development and delivery of analytics solutions which includes dashboards development, data engineering and data science activities.
  
• Demonstrate the value of analytics across business units, build strong relationships and partnerships.
  
• Leverage excellent written and oral communication skills to express complex technical concepts effectively, both verbally and in writing.
  
• Partner and work cohesively in the complex matrixed structure with multiple strategic stakeholders.
  
• Including SLT, COE leaders, Insights lead, Reporting and Insights (Run) specialist, People and Insights lead, Governance and CI lead, etc.
  
• Ability to work effectively with people of many different disciplines with varying degrees of technical experience
  
• Manage conflicting priorities and work with single minded focus.
  
• End user thinking while developing KPIs
  

Basic & Preferred Qualifications

Skills

• Hands on experience in Business intelligence or Data Engineering skills.
  
• Excellent customer service, interpersonal and conflict management skills.
  
• Calm, composed demeanor to deal with multiple and at times conflicting priorities.
  
• Demonstrated empathy and care with an open, customer centric mindset when resolving customers inquiries.
  
• Critical thinker, problem solver with a professional, 'Can do it' attitude.
  
• Effective communication, trouble shooting skills.
  
• Ability to work independently with strong time management and organization skills and the ability to thrive, and work with others in a team-based, start-up environment.
  
• Consistently show a sense of urgency in performing duties with the ability to balance multiple priorities and constantly changing workloads.
  
• Ability to keep the highest standards of accuracy, precision, discretion, and confidentiality with strong ethical values.
  

Education/Experience

• Bachelor's Degree in Technology, Business, Statistics.
  
• 5 - 7 years' experience required in database development, Data modelling, ETL Design, and building dashboards in Power BI.
  
• Exposure to technologies such as AWS and Snowflake or similar is required.
  
• 2+ years of experience using Alteryx is a plus.
  
• Strong Power BI skills and knowledge on RDBMS concepts.
  
• Hands-on experience in running scripts, writing queries for ETL.
  
• An excellent understanding of HR functions within a mid - large sized organization is required.
  
• Proficiency in MS Office - strong Excel skills required.
  
• Previous experience with HR management systems required; experience with Workday preferred.
  
• Demonstrated history of applying innovation and problem solving to meet business needs.
  
• Candidates must be open to working Monday-Friday, 07:00 AM - 07:00 PM.
  
• Occasional travel (less than 10%) may be required.
  
• Fluency required in English.
  

Physical Environment/ Demands:

• Most work is performed in a temperature-controlled office environment
  
• Incumbent may sit for long periods of time at desk or computer terminal
  
• Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday.
  

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
  
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  
• Well-being programs including companywide events and a wellness incentive program
  
• Paid Time Off
  
• Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  
• Family-Friendly Employee events
  
• Employee Assistance Program services - mental health and other concierge type services
  

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Job Requisition ID: Req-256109

Time Type: Full time

Anticipated Close Date: 01/06/2025

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $81,620.00 - $122,430.00

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

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