Student Financial Services Advisor 1 - Pell Coordinator
Washington State University

Job Info

---

Online applications must be received before 12:00am on:

November 25, 2024

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1Business Title:Student Financial Services Advisor 1 - Pell CoordinatorEmployee Type:Admin. ProfessionalPosition Details:

Summary of Duties:

As a Student Financial Services Advisor, you will have primary responsibility for day-to-day contact, advising and guidance of students, faculty, staff, and parents in all areas of Student Financial Services. You will provide comprehensive support to the department's Pell Program among a few other federal programs. Your programmatic duties involve financial aid and Pell processing, packaging, testing, and client service support as needed. Your additional duties include but are not limited to developing communications content and editing. Your position duties and responsibilities will be performed in support of office and university vision, mission, values, and goals.

This position is primarily located on the main Pullman campus with some hybrid flexibility.

Required Qualifications:

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

• Experience in customer service.

• Experience working with diverse populations.

• Developed skills in written and verbal communication, including experience with large group presentations.

• Ability to work flexible schedules including occasional weekends/evenings.

• Demonstrated experience interpreting rules and regulations

• Demonstrated experience working in a team environment.

Preferred Qualifications:

• Master's Degree.

• Experience with PeopleSoft.

• Experience with student services in a higher education setting such as Financial Aid, Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining.

Additional Information:

Area/College:

Enrollment Management

Department Name:

Student Financial Services

City, State, Zip:

Pullman, WA 99164

Department Link:

https://financialaid.wsu.edu

Monthly Salary:

$3,750.85 - $5,397.56

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For additional information, please review WSU's Administrative Professional Compensation. WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Overtime Eligibility:

Overtime Eligible

FTE: 100%

This is a permanent position.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following required documents to their online application. External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Required Documents:

• Resume/CV

• Cover Letter

Time Type:Full timePosition Term:12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.Notice of Non-DiscriminationWSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.

---