Student Services Coordinator (Admissions Assistant)
Indiana University

Job Info

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Department

INTERNATIONAL AFFAIRS (UA-INTP-IUBLA)

Department Information

The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University. We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens.

Learn how OVPIA provides leadership and support for IU's international efforts.

The mission of IU Education Abroad is to promote education abroad by Indiana University students through participation in quality programs in a wide range of disciplines. The purpose is to enhance international awareness and understanding and enrich curricula on every campus of the university, as well as to expand educational opportunities abroad for students from diverse backgrounds. As the most effective and dramatic experience by which students can achieve international and intercultural learning, education abroad will contribute significantly to careers in all fields of specialization and should be an integral part of an education at Indiana University.

IU Education Abroad facilitates the education abroad experiences of approximately 4,000 students annually from all Indiana University campuses, with about 75 percent of those students receiving some form of financial aid. We strive to broaden and increase participation in education abroad, international internship and service-learning programs.

Read more about the Office of Education Abroad

Job Summary

Department-Specific Responsibilities

• Assures that students receive pre-departure information regarding travel, housing, finances, academics, and visas.
• Initiates electronic permissions and/or registers applicants in appropriate IU Education Abroad courses and sections.
• Serves as liaison with partner institutions and organizations, admissions offices at host universities abroad, IU offices administering programs, and consular offices in the United States.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into education abroad-programs and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and application components using large internal data management system; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Contacts applicant regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Counsels potential students regarding eligibility criteria required for admission.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

WORK EXPERIENCE

Required

• 2 years office or related experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to accuracy, quality, and meticulous attention to detail
• Possesses flexibility to work in a fast paced, dynamic environment, under frequent deadline situations
• Highly thorough and dependable
• Commitment to working with people of diverse backgrounds

Preferred

• Strong computer skills, including familiarity working with a Windows environment and working with Access and Excel
• Demonstrates International experience
• Demonstrates foreign language skills

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Ferguson International Center

Bloomington, Indiana

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$16.80 per hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

This job has expired.