Req ID: 39734
Team: T54 TECHNOLOGY SVCS
Entity: Newport News Shipbuilding
US Citizenship Required for this Position: Yes
Full-Time
Shift: 1st
Relocation: No relocation assistance available
Virtual/Telework Opportunity: Yes - Occasional or hybrid telework available
Travel Requirement: Yes, 10%-25% of the time
Clearance Required: No - Clearance Not Required to Start
Meet HII's Newport News Shipbuilding
With more than 25,000 employees - including third-, fourth- and even fifth-generation shipbuilders - HII's Newport News Shipbuilding (NNS) division is the largest industrial employer in Virginia. We're the sole designer, builder and refueler of U.S. Navy nuclear aircraft carriers and one of two providers of U.S. Navy nuclear submarines. Our diverse and innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system users. Anchored in our rich, 135-year history, we collaborate together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look forward to meeting you.
The Role
Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.
Candidate should have a complete understanding of the Windows Server operating systems. Experience supporting Windows Servers in an ESX virtual environment and on Physical hardware. Additional knowledge of SAN storage, ESX Virtual Center, and Simplivity hardware is a plus. The use of PowerShell and other scripting tools are highly desired. Duties include administrative operational and technical support for a variety of different Windows servers that are geographically dispersed across the country, which includes the following items: system patching & upgrades, capacity planning, performance monitoring, problem resolution, providing timely metrics on server availability, and implementation and maintenance of customer and Security procedures. Familiarity with the processes and procedures for server upgrades and data migration tools.
Candidate should be able to coordinate and work with other organizations in support of the customer. Individual will enforce operational policies and procedures to ensure the delivery of high quality services and meeting schedules while complying with service offerings and other customer agreements.
Should be detailed orientated and able to work in a fast paced, virtual team environment with general supervision. Understand and exhibit a strong team concept approach. Individual should provide timely and effective customer support in a professional, responsive manner. Exhibit excellent communication and customer service skills, while being self-motivated, with a willingness to learn. Responding to trouble and support tickets in a timely manner to meet published SLAs, monitor systems for errors and system performance. Creating, maintaining, and following formal processes. Have an understanding of SOX controls to support financial systems.
Must Have
Bachelor's Degree and 5 years of relevant exempt experience; Master's Degree and 3 years of relevant professional experience; Ph.D. and 0 years of experience.
One of the following may be used as an equivalent to Bachelor's Degree for Information Technology Related Positions Only:
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